To file a complaint about a short-term rental, call the complaint hotline anytime at (231) 600-7044. You can also call the office during regular office hours – 8:00 am through 5:30 pm (closed at the noon hour) Tuesdays through Fridays – at (231) 946-2249.
Be prepared to give your name and contact information along with the owner’s name or the address of the short-term rental and a description of the offense. Your information will not be shared with the owner or manager of a short-term rental, but we may need to get more information from you later. If you have pictures, video, or other evidence, this is helpful to us as well.
Following a complaint, the property manager will be immediately contacted to resolve the situation. Violators are subject to tickets, and fines, and may possibly lose the ability to conduct a short-term rental.